FAQ
Questions, answered.
How does ordering work?
Pick an appliance line, choose a variant fabricated by TADMAN, and start your order set. One appliance set per order — one patient per order. We confirm pricing, availability and lead time within one business day — nothing is committed until you approve the confirmation. Then we invoice and ship.
Who can order?
TadAlign serves registered dental practitioners. Every order request is manually verified against AHPRA registration during confirmation — so please include your AHPRA number with your request for faster processing.
What does "priced on confirmation" mean?
Nothing is priced in the catalogue — every appliance is priced on confirmation. We confirm pricing with your order before fabrication begins, and nothing is committed until you approve that confirmation. It is never a brand’s recommended retail price.
Where do you ship?
Worldwide. Each appliance set is fabricated per patient after your order is confirmed — courier arrangements and freight costs are confirmed at that point.
Is TadAlign the supplier?
TadAlign is a multi-brand marketplace. Product supply and regulatory responsibility sit with each brand’s Australian sponsor. TadAlign provides the storefront, the comparison catalogue and the structured order-request flow.
How do I list a product?
If you manufacture or distribute a TAD system, head to our For Brands page — listing is free in the MVP and starts with a conversation.
Still stuck? Contact the team →